Buyer Safety

How OnePart works: we verify seller identities and give you an in-app chat to negotiate. Payment and delivery are arranged directly between you and the seller. OnePart does not process, hold or guarantee payments.

Keep it in the chat: agree price, condition, part numbers, payment and delivery in the OnePart chat so there is a written record. WhatsApp numbers are only exchanged when both of you tap to share.

Before you pay: confirm the part number and fitment, ask for extra photos or a video, and be extremely cautious with upfront deposits — especially on high-theft items.

Red flags: a seller who refuses to chat on the record, pressures you to pay immediately, or wants payment before you have seen proof of the part.

If something goes wrong: raise it in the chat with photos, and use Report this listing. We can remove listings, suspend accounts and cooperate with SAPS on lawful requests.

Stolen parts: report any suspicious listing with the 'Report stolen part' tool.